OnTrack™ Basic

We’ll handle the basics for your database (on-premises or in the cloud) with remote database management services. This includes regular access to a dedicated, onshore team of database experts, monitoring and responding to alerts, managing backup jobs, researching and addressing database issues, and routine security patches. Plus, we offer 24/7 on-call options. The following services are included in this solution:

  • Proactive monitoring of alerts and notifications
  • Database performance and availability analysis
  • Develop database backup and recovery strategy
  • Apply quarterly security patches
  • Manage data file and tablespace storage
  • Implement Eagle Eye™ software where applicable
  • Perform annual software license assessment